Advancing India's Digital Landscape through Standardized B2B Digital Infrastructure

IBM

India has witnessed remarkable strides in its digital evolution, with groundbreaking initiatives like Aadhaar, UPI, GSTN, and ONDC transforming public and consumer experiences. However, there is a crucial necessity for a national public digital infrastructure tailored to business-to-business (B2B) commerce.

B2B commerce, essential for a thriving economy, demands seamless interactions among diverse partners, including suppliers, customers, governments, and financial institutions. The current reliance on error-prone methods for exchanging crucial information hampers the efficiency of these interactions, especially at scale.

The move towards a standardized B2B digital infrastructure could elevate India's industries to unprecedented levels of competitiveness, akin to the transformative impact of UPI on financial transactions. This entails creating a unified system for B2B information exchange, promising significant benefits such as streamlined processes, reduced transactional costs, optimized inventory and resource management, decreased capital expenditures, and improved traceability of goods and services. The ripple effects extend to the entire supply chain, with potential enhancements in logistics efficiency leading to cost and environmental impact reductions.

Beyond trading partners, a digital highway connecting businesses would benefit financial institutions and governmental bodies. Aggregate-level data from these interactions could furnish policymakers with actionable insights for more informed decision-making, addressing immediate challenges, and shaping long-term strategic forecasts.

Drawing inspiration from successful initiatives like GSTN and ONDC, the blueprint for a comprehensive digital B2B infrastructure emerges. Leveraging insights from these endeavors can guide the creation of a universal platform catering to businesses of all sizes. Considering the vast economic backdrop, even a minor boost in efficiency within the manufacturing sector, which alone contributed $312 billion to Gross Value Add (GVA) in 2022-2023, can yield transformative outcomes.

In conclusion, the next logical step in India's digital journey is the establishment of a national B2B digital infrastructure. Such a universal platform has the potential to catalyze unparalleled business efficiency, resonating positively throughout the economy. With significant transformations already underway in the public and consumer digital realms, the focus is now ripe for enhancing the fundamental bedrock of the economy: B2B supply chains.